Block Time Services
Tailored database support.
Reliable. Cost-effective. Ready when you are.
GETTING STARTED
Purchase Your Block
Pre-purchase flexible hours in 10/20/40 hour blocks. Hours are valid for 12 months from the date of purchase.
Schedule Intake Call
​Discuss project(s) with our team so we know exactly what you need.
Submit Your Tasks
Requests can be sent within 3 days of purchasing your block.
Track Your Hours
Time tracked in 15-minute increments. Receive real-time updates on hours used and remaining balance.
HOW WE SUPPORT YOU
Gift Processing
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15–20 gifts per hour for standard donations
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Includes entry and coding
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Time varies for complex gifts such as:
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Pledges (setup + installments)
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Recurring donations
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Split gifts
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Custom campaign or event coding
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Annual Donor Donation Statements
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4–5 hours for most organizations, depending on database size and complexity
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Includes letter formatting, mail merge, and review for accuracy
Data Cleanup
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20–30 records reviewed and merged per hour
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Global cleanup projects (salutations, addresses, deceased flags) vary by database size
Reconciliation
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3–4 hours per reconciliation cycle, depending on transaction volume
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Aligning database gift records with Finance reports​
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Includes investigation of discrepancies and adjustments as needed
Queries & Reports
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30–60 minutes for standard reports
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1–2 hours for complex segmentation for campaigns or events (appeals, LYBUNT, SYBUNT)
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2–4 hours dashboards depending on complexity
Prospect Research
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2–3 new profiles per hour, including capacity rating and summary
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Portfolio screening projects depend on list size
BLOCK SERVICE PLANS
SMALL
STANDARD
ENTERPRISE
The best plan if you're in need of support for one project or a specific service such as yearly statements or data cleanup.
Our most popular plan for ongoing support, when you need it, all year-round.
Ideal for organizations looking for longer term and flexible database solutions so they can focus on core needs.