Block Time Services
Tailored database support.
Reliable. Cost-effective. Ready when you are.
GETTING STARTED
Purchase Your Block
Pre-purchase flexible hours in 10/20/40 hour blocks. Hours are valid for 12 months from the date of purchase.
Schedule Intake Call
Discuss project(s) with our team so we know exactly what you need.
Submit Your Tasks
Requests can be sent within 3 days of purchasing your block.
Track Your Hours
Time tracked in 15-minute increments. Receive real-time updates on hours used and remaining balance.
HOW WE SUPPORT YOU
Gift Processing
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15–20 gifts per hour for standard donations
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Includes entry and coding
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Time varies for complex gifts such as:
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Pledges (setup + installments)
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Recurring donations
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Split gifts
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Custom campaign or event coding
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Annual Donor Donation Statements
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4–5 hours for most organizations, depending on database size and complexity
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Includes letter formatting, mail merge, and review for accuracy
Data Cleanup
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20–30 records reviewed and merged per hour
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Global cleanup projects (salutations, addresses, deceased flags) vary by database size
Reconciliation
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3–4 hours per reconciliation cycle, depending on transaction volume
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Aligning database gift records with Finance reports
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Includes investigation of discrepancies and adjustments as needed
Queries & Reports
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30–60 minutes for standard reports
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1–2 hours for complex segmentation for campaigns or events (appeals, LYBUNT, SYBUNT)
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2–4 hours dashboards depending on complexity
Prospect Research
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2–3 new profiles per hour, including capacity rating and summary
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Portfolio screening projects depend on list size
BLOCK SERVICE PLANS
SMALL
The best plan if you're in need of support for one project or a specific service such as yearly statements or data cleanup.
STANDARD
Our most popular plan for ongoing support, when you need it, all year-round.
ENTERPRISE
Ideal for organizations looking for longer term and flexible database solutions so they can focus on core needs.